Shipping Policy
We offer free shipping on all U.S orders. You don't pay a dime.
We are proud to offer complimentary, hassle-free shipping to our customers - no minimum purchase amount required!
How long does shipping take?
All orders shipped within 2-3 business days. USPS Ground Advantage, 2-5 days. Excludes holidays and weekends
How do I track my order?
Once your order is shipped, we will email your provided email address with a shipping update containing your tracking number. Please visit the USPS tracking website and enter your tracking number. If you are experiencing problems with your shipment, please reach out to us at info@shanshuijade.com
Do you ship internationally?
While our website only permits U.S domestic shipping, we can ship internationally per request. Please email us at info@shanshuijade.com to request an international delivery
Read our natural jadeite pledge!
All of our jadeite pieces have never been treated, dyed, or chemically impegrenated with polymers. Lifetime guarantee or your money back!